Returns & Warranty Policy
Returns
- You may return your product within 7 days of receiving it in its original packed condition, unassembled, unused and in sellable condition.
- In such an event, you will receive a full refund of the purchase price less shipping fees in both directions.
Warranty
- Should you find that upon opening your product or during assembly, there is a manufacturer defect or damage which may have been caused during transport, please e-mail such information to info@happytoddlerbeds.co.za within 24 hours from the time of receiving your product with a video or photo confirming the defect or damage. Once this has been reviewed by our team, we will arrange for any replacement parts or repair of damaged items.
- After the initial inspection, there will be a warranty period of 6 months from date of purchase where manufacturer related defects will be covered.
- However, all damages incurred by client will be fixed at the client’s cost.